Effective Date: 12 March, 2026 Website: kanhajijewels.in Brand Name: Kanhaji Jewels
Kanhaji Jewels par hum koshish karte hain ki aapka order jald se jald process aur ship ho jaye. Agar aap apna order cancel karna chahte hain, toh niche di gayi conditions laagu hongi:
1. Cancellation Window
- Before Dispatch: Aap apna order place karne ke 12 ghante (hours) ke andar cancel kar sakte hain. Agar order dispatch (courier ko hand over) nahi hua hai, toh cancellation bina kisi extra charge ke ho jayega.
- After Dispatch: Ek baar order hamare warehouse se nikal gaya ya dispatch ho gaya, toh use cancel nahi kiya ja sakta. Aisi sthiti mein aapko order receive karna hoga aur agar koi defect hai toh hamari Refund & Returns Policy apply hogi.
2. How to Cancel?
Order cancel karne ke liye aap humein niche diye gaye tariko se sampark kar sakte hain:
- Email: info@kanhajijewels.in par apna Order ID bhej kar.
- WhatsApp/Call: [Yahan apna Mobile Number likhein] par message karke.
3. Cancellation from Our Side
Kanhaji Jewels ke paas ye adhikaar hai ki hum kisi bhi order ko cancel kar sakein agar:
- Product stock mein na ho.
- Pricing mein koi technical galti ho.
- Customer ka address sahi na ho ya delivery area reachable na ho.
- Transaction suspicious ya fraudulent lag raha ho. Aisi kisi bhi sthiti mein hum aapko inform karenge aur aapka poora paisa 24-48 ghante mein refund kar diya jayega.
4. Refund on Cancellation
- Agar aapne prepaid order cancel kiya hai (hamare dispatch karne se pehle), toh poora amount aapke original payment mode (Bank/UPI/Card) mein vapas bhej diya jayega.
- Refund process hone mein 5-7 business days lag sakte hain (as per bank norms).
